Executive Summary
Opsera’s No-Code DevOps Orchestration Platform enabled City of Hope to successfully automate its end-to-end software delivery process, complete with built-in security and quality gates. This transformation resulted in an 80% increase in release velocity—reducing pipeline creation from 2.5 hours to just 30 minutes—and a 25% boost in developer productivity, allowing the team to focus on innovation rather than release management.
About City of Hope
City of Hope is a nationally-recognized cancer center that has been providing outstanding care to patients for more than 100 years. As a tireless advocate for research, its mission is to transform the future of healthcare by turning science into a practical benefit, hope into reality. They accomplish this by providing outstanding care, conducting innovative research, and offering vital education programs focused on eliminating cancer.
The Challenge: Sustainable DevOps For Non-Developers
City of Hope is not a software company, however, there’s a huge amount of data being created around the treatments and outcomes to be analyzed. As such, City of Hope needed to develop custom software applications to provide ongoing and timely analysis of data in their precision medicine data and systems division.
Their previous software development process was time consuming and manual. As part of the transformation process, City of Hope’s goal was to create a new standardized software development process from scratch with built-in security and quality gates to accelerate software delivery. Crucially, the system needed to be created, managed, and maintained by their existing IT staff rather than hiring outside outside DevOps engineers or consultants
The Solution: Unified, No-Code DevOps and Insights Platform
Opsera’s No-Code DevOps Orchestration Platform enabled the technical leads on the City of Hope team to build their DevOps pipelines without hiring additional engineers or consultants. They just select tools from the tool chain automation catalog to integrate existing tools like their source code management, planning and collaboration tools, or to add new tools for use in their pipelines. The no-code pipelines made it easy to automate the end-to-end software delivery process including quality and security gates (SAST, Vault, Unit testing).
Opsera Unified Insights provides a single pane of glass to monitor intelligent dashboards and key KPIs without having to integrate and interpret multiple point solutions and dashboards. Engineering activity is automatically correlated with business context, enabling them to monitor and improve the overall maturity of their software delivery processes.
Key Performance Indicators (KPIs) & Operational Impact
| Metric | Before | After | Source/Comments |
|---|---|---|---|
| Developer Productivity | Baseline | +25% | Developers can focus on coding rather than housekeeping |
| Release Velocity | Baseline | +80% | Automated pipelines require far less handholding |
Opsera addressed all the process issues City of Hope wanted to solve, end-to-end from check-in to deployment. It works across containers, microservices, multi-cloud, and multi-SaaS environments. Native integration with Vault provides a consistent way for City of Hope to securely store, retrieve, and manage sensitive information across their projects.
Having all of the DevOps tools, pipelines, and insights in one platform provides huge time savings for everyone involved in the software development process. If something goes wrong, the platform enables faster fixes with deep insight into what went wrong. With a 25% increase in developer productivity, the engineering team has more bandwidth to deliver innovative features to the customers instead of managing the day-to-day operations of the release process.
By automating manual delivery processes and incorporating security and quality gates, they have realized an 80% increase in release velocity, providing faster time-to-value.
Takeaways
- Ease of use is a force multiplier: no-code enables everyone on the IT team to contribute, increases team productivity and agility, and improves cross-team collaboration. This translated into a 25% increase in developer productivity.
- Automation unlocks productivity: robust, holistic and integrated DevOps pipelines eliminate manual hand-holding and maintenance. City of Hope reduced pipeline creation from 2.5 hours to 30 min — an 80% increase in productivity.
- Fast time-to-value: Opsera pipelines include quality and security gates by default, enabling City of Hope to get the initial pipeline up, running, and providing value in just two months.
