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Jira Service Desk
CI/CD Stage
Package
Product Type
Release Management
Company
Atlassian
Community
Founder(s)
Mike Cannon-Brookes and Scott Farquhar
Founded
2008

What is Jira Service Desk

The Jira Service Desk is reliable help desk software offered by Atlassian and serves as a place where your customers can report bugs, contact you for help, access your knowledge base and request new changes.

Jira Integration with Opsera

  • Deliver exceptional IT service, fast. Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.
  • Shape your processes to match the way you work. Start with ITIL best practices out-of-the-box and easily adapt your service management processes to match the way your teams work. Tailor service delivery to your organization’s specific needs with our rich ecosystem of integrations and marketplace apps.
  • Resolve issues fast as an integrated team. Bring development, operations, and support teams together using a common platform to speed service requests through to changes and releases. Take advantage of deep integrations with other Atlassian products, like Jira Software, Confluence, Opsgenie, and Statuspage, allow for a seamless experience so teams collaborate quickly and easily.

Resources

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