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Jira Service Desk
Jira Service Desk
Jira Service Desk
CI/CD Stage
Package
Product Type
ITSM
Product
Jira Service Desk
Company
Atlassian
Community
Founder(s)
Mike Cannon-Brookes and Scott Farquhar
Founded
2008
Product Links
Documentation
Release Notes
Community

Jira Service Desk

Jira Service Desk provides ITIL-certified incident, problem, change, and service request management templates that you can use out-of-the-box or customize.

Transform IT to deliver faster and collaborate effortlessly

Jira Service Desk is a flexible, collaborative ITSM solution built for rapid service delivery.

Deliver exceptional IT service, fast

Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.

Shape your processes to match the way you work

Start with ITIL best practices out-of-the-box and easily adapt your service management processes to match the way your teams work. Tailor service delivery to your organization’s specific needs with our rich ecosystem of integrations and marketplace apps.

Resolve issues fast as an integrated team

Bring development, operations, and support teams together using a common platform to speed service requests through to changes and releases. Take advantage of deep integrations with other Atlassian products, like Jira Software, Confluence, Opsgenie, and Statuspage, allow for a seamless experience so teams collaborate quickly and easily.