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Jira bug reporting
CI/CD Stage
Product Type
Bug Tracking
Mike Cannon-Brookes and Scott Farquhar

Jira bug reporting

Bug tracking done right

Capture, track, and resolve bugs and issues throughout your entire development process

Jira bug reporting tool helps developers and their teams, record and track the status of bugs in their apps from start to finish.

What is a bug and issue tracking tool?

Bug and issue tracking software helps software teams find, record and track bugs in their software. It's important that everyone on your team is able to find and record bugs, and even more important, assign them to the right team members at the right time. A great bug and issue tracker gives your team a single view of all items in the backlog, regardless of whether the work item is a bug or a task related to a new feature development. Having a single source of truth of all issue types helps teams prioritize against their big picture goals, while continually delivering value to their customers.

Jira Software for bug tracking

In 2003, Jira was built to track and manage bugs in software development. Since then, it has expanded to help teams plan and track all aspects of the software development cycle. From backlog grooming to release management, Jira Software was designed to be the connective tissue for your software team.

Other free bug tracking tools on the market may help with tracking and capturing bugs and issues, but nothing else compares to Jira's powerful workflow engine, planning features, and comprehensive search function, giving your team full control of the end-to-end development of your products.

Capture bugs

Capture bugs anywhere in your software projects with Jira Software. Once you've identified a bug, create an issue and add all relevant details, including: descriptions, severity level, screenshots, version and more. Issues can represent anything from a software bug, a project task, to a leave request form and each unique issue type can have it's own custom workflow.

Assign and prioritize

Once bugs are captured, rank and prioritize them based on the importance and urgency of the issue and the team's workload capacity. Assigning bugs can be accomplished with a few keystrokes from the ticket and prioritizing these bugs is as simple as dragging and dropping them in your team's backlog or To Do column. By having one single source of truth, you can keep everyone on the same page and ensure the team is working on the highest priority items first.

Track bugs to done

Always stay in the know by tracking bugs and issues through your team's workflow. In Jira Software, transitioning issues will trigger notifications, automatically informing the next reviewer. Configure a different workflow for bugs versus other issue types, so that your QA team can focus on managing and resolving bugs, while your product team can focus on building new features.

Get notified

Jira Software allows you to customize your project so that the right people are notified when something changes. So if a new bug is captured it will be routed to the correct team member without further discussion. Notifications within Jira are not just @mentions, but can also be configured to automatically update someone when a status change occurs.