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ServiceNow ITSM
CI/CD Stage
Product Type
Release Management
Fred Luddy

What is ServiceNow

The Now Platform was built for the cloud and has its own shared data model, AI, and workflow automation that are leveraged by many IT applications. The combination of the Now Platform and applications helps you increase productivity by automatically identifying and resolving issues, which reduces the negative business impacts of unplanned, non-strategic work.

ServiceNow Integration with Opsera

  • The IT Service Management (ITSM) solution enables you to modernize how you manage and deliver services to your users through a single cloud-based platform. Automate processes, increase productivity across the enterprise, and gain data visibility and reporting, all within one tool.
  • Consolidate IT services. Rapidly consolidate existing tools to a single system of action in the cloud.
  • Improve IT productivity. Use machine learning algorithms and virtual agents to automate routine tasks and increase agents' productivity.
  • Gain visibility into processes and services. Get full visibility into any process or service with built-in dashboards and analytics providing real-time, actionable information to improve service quality.


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